PRIVACY POLICY
Last Updated: 15 November 2023
Welcome to Change Labz, your trusted fitness and wellness partner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website, using our mobile application, and engaging with our services, you agree to the terms outlined in this policy.
1. Information Collection:
We may collect the following types of personal information:
Contact Information: Name, email address, phone number.
Account Information: Username, password.
Fitness Data: Exercise routines, health goals, progress metrics.
Device Information: Type, model, operating system.
2. How We Use Your Information:
We use your personal information for the following purposes:
Service Provision: To deliver personalized fitness and wellness services.
Communication: Responding to inquiries, providing updates, and delivering customer support.
Analytics: Analyzing user behavior to enhance our offerings.
Marketing: Sending promotional materials with your consent.
3. How We Store Your Information:
We take all reasonable steps to keep secure any personal information which we hold about you and to protect your personal information from loss, misuse or unauthorised alteration. Any personal information you provide to us is stored on secure servers. Access to personal information is limited to our employees who specifically need it to carry out their business responsibilities. We also maintain physical security procedures to manage and protect the use and storage of records containing personal information. To help us protect your privacy, you should maintain the secrecy of the username and password you use to access and use our website.
4. Disclosure of Information:
We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share information with trusted service providers to enhance our offerings.
5. Website and Cookies:
Our website and mobile application may use cookies to improve user experience. Cookies are small files stored on your device. By using our services, you consent to the use of cookies. You can manage cookie preferences in your browser or device settings.
6. Complaints and Feedback:
If you have concerns about your privacy or wish to provide feedback, contact us at [email protected]. We value your input and will address your concerns promptly.
7. Changes to the Privacy Policy:
We reserve the right to update and modify this Privacy Policy. Changes will be effective upon posting, and we encourage you to review this page periodically.
8. Opting Out:
You can opt out of receiving marketing communications by following the instructions in our communications or contacting us directly. However, you may still receive essential service-related communications.
9. Marketing:
We may use personal information to advise you of new products and marketing initiatives that we think may be of interest to you. This may include product or service offerings, newsletters and general information about us. If you prefer not to receive information about our products and services, you can ask to be removed from the relevant circulation list by contacting us.w We never disclose personal information to a third party for the purpose of allowing them to direct market their products or services to you, unless you have expressly consented to that disclosure.
10. Data Security:
We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure.
By using our website, mobile application, and services, you consent to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.